YOUR
DISPUTE.
RESOLVED.

—  "When we contacted Kenneth Newberger, we were desperate.  Ken's work with us led us out of our quagmire to higher ground.  He knows the way out because he truly understands and respects the needs of human egos and is uncompromising about the importance of clean, honest communication between persons.  All this gives to his consulting both balance and integrity, rare commodities in these days of the quick fix.  It's no understatement to say that transformation happened here in the wake of Ken's work with us.  The man truly has a gift!"

—  I want to thank you, Ken, for working with us these past weeks.  This has been difficult and hard work but I am so grateful to have "stayed the course."  I feel I have learned so much about myself, as well as how to better handle relationships with my co-workers and others.  Thank you for your patience and understanding, and for using your professional skills to help us achieve a positive solution.

—  You were the perfect person and consultant to help us resolve the problem.

—  Thank you for gently leading us through a very difficult and potentially destructive conflict...  You gave us hope and encouragement that we could successfully navigate through very troubled waters and reach an acceptable outcome.  Your quiet confidence, years of experience, and non-threatening manner all contributed to a reasoned and mostly peaceful solution.  When a recurring interpersonal conflict exploded to a new level between two leaders, we all felt defeated and ill-equipped to even know where to begin on a path to reconciliation or peaceful separation.  But you were able to counsel and guide all of us until all parties reached a common ground that defused a highly emotional standoff.  In addition to our many scheduled meetings (with each of the key participants), your willingness to be accessible by phone for counsel, listening or discussion communicated your commitment and personal interest in genuinely helping us...  I could not give you a stronger endorsement for your services as a conflict resolution specialist.

—  Thank you for all your help.  We are convinced that we would not be in nearly as good a shape that we are in now if it were not for your help.

—  Through Ken's consultations, we developed healthy communication practices for a staff team, improved our ability to hear each other, increased our awareness of different personality types, and created a covenant [agreement] that both inspired us and kept us accountable to each other.  Ken's strengths as a group mediator include: strong listening skills; good insight into underlying issues, the ability to balance compassion with accountability, and a gift for staying focused.

—  Before Dr. Newberger began to work with us, I was quickly losing hope that relations could be restored and conflict resolved.  But the more he worked with us, not just instructing us in how to resolve conflict, but actually helping us to take specific steps and make needed changes, our hopes... began to be realized.  Dr. Newberger, I can't thank you enough for your work with us!

—  I am happy to recommend Dr. Ken Newberger.  He provided a refreshingly creative approach to the nuts and bolts of conflict resolution.  Dr. Newberger listens empathically, analyzes with precision and communicates with grace as he guides individuals and groups through the landmines of conflict.  He was able to win the confidence and respect of numerous personalities quickly and navigated the difficult terrain of relational and organizational conflict with poise and perseverance.  Though he is a specialist well equipped in his field, he was open to input and suggestions.  He was able to bring his considerable gifts and expertise while integrating our experience and observations into workable solutions.

—  I cannot express my appreciation adequately to you for the service you provided us.  I know I speak for all on the board.  You are a true professional in the mediation field.

—  We just completed a 4-day reconciliation [process] with Dr. Kenneth Newberger.  I was apprehensive going into the experience but soon felt we had made the right decision in hiring Dr. Newberger.  After gathering a great deal of information, he came to us with a well thought out plan that is already bringing healing...  Dr. Newberger is a gifted individual with a great deal of wisdom.  I would not hesitate in bringing him back.  I hope we won't have to.

—  I feel that I learned much from Ken about the need to face up to problems before they ignite conflict.  Starting with the first conversation I had with Ken, I was convinced that he was the right person to try and help us.  During our attempt to resolve conflict, Ken never displayed any bias and was unafraid to tell us hard things we needed to hear.  I grew to really respect Ken for that.